OUR SERVICES

Level 1 & Level 2 Support

Comprehensive On-Site IT Support L1, L2 Our certified IT specialists are ready to deliver flexible on-site support for a spectrum of technical issues, spanning L1 to L2. We provide expert assistance directly at your location, ensuring that all your IT problems are addressed with the utmost professionalism and efficiency.
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At Pionovo Tech, we understand how crucial technology is to your business and the impact that disruptions can have. Our on-site support (L1/L2), along with our in-house teams, is designed to maintain your IT infrastructure and ensure smooth business operations. 

Emergency On-Site Engineering Support

Pionovo Technology, provides you with a dedicated on-site engineer in case of emergencies. Our skilled engineer is trained to deliver first-line support, ensuring that you can quickly resume business operations with minimal disruption.

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How it Works

WHY CHOOSE PIONOVO TECH?

Hardware Issues

Our experts are here to resolve any issues with your physical hardware, including computers, printers, and servers. We provide comprehensive diagnostics, repairs, and replacement services to keep your equipment running efficiently.

Software Issues

We handle all types of software problems, from application glitches to operating system errors. Our team offers thorough troubleshooting, updates, and fixes to ensure your software operates smoothly and reliably.

Network & Connectivity Support

We specialize in maintaining and troubleshooting your network and internet connections. Our services include setup, optimization, and problem resolution to ensure your network remains stable and secure.

Emergency On-Site Engineers

For urgent technical problems, our emergency on-site engineers are ready to assist. We deliver prompt, effective solutions directly at your location to minimize downtime and restore your operations quickly.

More than 10000+ on site Engineers in 150 + Countries .